WHY CHOOSE HPCI AS YOUR TELECOM MANAGED SERVICE PROVIDER

We’re so happy you saw results with our cost optimization program! We’re glad we were able to help you realize significant cost savings in your telecom and IT departments. Now that we have you started on your cost savings journey, it’s up to you to keep the ball rolling.

To keep your telecom and IT expenses to a minimum, you need to be on top of these two departments, scrutinizing, calculating, and managing your vendors. It’s only then that your company will see long-term reduced operational costs.

Are you up for that? Do you have the time or personnel to make that happen?

If you don’t, don’t worry. This won’t be the end of your cost savings journey. If you don’t have the resources or simply don’t want to take on this monumental task, there’s the option of handing it right over to us to manage for you.

HPCI Managed Telecom and IT Services                       

Our managed services support SMB all the way up to enterprise level companies. We have three tiers you can choose from. All of our tiers include a secondary cost optimization program, a SaaS platform powered by SpikeFli.com, monthly bill reviews, reporting, and Help Desk support—all to different extents.  

Tier 1

At the most basic tier level, you get a hands-on cost reduction experience. We’ll fully review your telecom and IT usage to establish benchmarks, conduct a needs assessment, and negotiate with competitive vendors. You’ll have access to our HPCI technology platform powered by SpikeFli.com (additional fees apply) providing you with easy to read dashboards, alerts, expense management analytics, and service history tracking.

Tier 2

Expanding on Tier 1, Tier 2 offers a bit more to your business. In our SaaS platform, you’ll be able to create multiple user access accounts for employees such as user, admin, and manager. When we look over your monthly bills, we’ll also address no usage reports and monitor termination fees.

The reports you’ll receive will include a year-end summary, which will log historical trends in your spending and track year-over-year changes. Your HPCI Help Desk support will also cover roaming and troubleshooting.

Tier 3

Our best managed services option gives you full, long-term insight into your telecom and IT spending. In addition to Tier 1 and 2, this tier allows you to geomap of all your assets. You’ll also be able to sync our technology platform to your HR database and get organization chart reporting. We carefully watch for high usage and spending.

The telecom and IT industry are extremely competitive, and your business is wanted by a lot of vendors. Therefore, plans and offerings are constantly changing. HPCI services will ensure you’re never paying anything more than what you need to be. As your company grows and changes, we’ll make sure your usage and needs align proportionally with the business.

Contact us today to start your journey towards cost savings.