IT Cost Control

MINIMIZE YOUR IT SPENDING WITH IT VENDOR MANAGEMENT SOFTWARE

If you’re a large enterprise, it’s possible that you may be depending on as many as 60 different vendors for your telecommunications and IT needs. The same can go for smaller companies, too. 

When you have a large amount of telecom and IT vendors to manage and collect data from, efficiency becomes a problem. How do you effectively interpret spreadsheets and data from numerous different companies who all bill differently and who each have their own login portal and dashboard? Do they even offer raw data files for you to interpret?

Minimize Your Spending and Increase Efficiency with One Management Software Program  

When you have multiple telecom and IT vendor invoices to interpret, you have a time-consuming task on your hands. When you can put all that information into one centralized management platform, you’ll be in a better position to understand all the telecom and IT vendor assets you possess.

The HPCI platform (powered by SpikeFli Analytics for as little as $100/month) was built for that exact advantage, so you can save time and drive cost reduction in these areas. Our platform has a long list of built-in vendors (such as Verizon, Sprint, AT&T, Century Link, Zayo, Bell, Shaw, Telus, SaskTel, MTS, Northwest Tel etc.), which have data translators. HPCI will upload raw data files into the software, and the system will slice and dice the data, putting it into real facts that can drive cost reduction initiatives in areas that are usually pain points for enterprises.

Now, you’ll have insight into each and every one of your telecom and IT vendors, allowing you to understand how each impact your bottom line. Instead of being at the mercy of commissioned salespeople and account managers, you can take matters into your own hands.

With the HPCI platform you get:

  • Visibility: Your telecom infrastructure doesn’t have to be in the dark any longer. With this newfound visibility, you can better manage, plan, and budget your telecom and IT spending.
  • Analysis: Reporting is easy with our platform. Our management and performance reports will help you analyze your assets and optimize your operations.
  • Efficiency: Automation is your best friend. Our platform automates processes to increase the productivity of your enterprise and decrease the costs associated with managing your telecom infrastructure

Additional HPCI Platform Features

Using industry-leading proprietary technology, HPCI scrubs each monthly invoice from your carriers/vendors and converts the data into usable information by normalizing obscure and, sometimes undecipherable, items. Our ability to extract information allows for an enhanced level of understanding of each cost, as well as the ability to compare and blend invoices from multiple carriers/vendors into a more holistic view of your telecom and IT spending.

Our platform can:                            

- Provide breakdowns on spending with historical comparisons

- Highlight trending usage and patterns

- Track service requests

- Collect the results and evaluation of RFPs

- Detect unusual spending or activity

- Summarize and track changes on your account

- Breakdown assets by operating system, type, manufacturer, and location/cost centre

The HPCI dashboard provides a unique perspective of your wireless and wired services with an easy to understand visual representation of your monthly spend. Having one centralized platform and deep insight will help your enterprise drive cost reduction in IT and telecom areas.

HOW TO CREATE AN ACCEPTABLE USE POLICY

Company-issued mobile devices help employees keep in touch with colleagues and clients, as well as keeping them connected to the office. They make it easier to get work completed, get updates, and work on the go. They can become attached to your hip, which can be both good and bad for your business.

While they are a tool that can be used to increase efficiency, they can also be a huge source of distraction, which in turn creates a liability. When employees turn to the mobile device for fun instead of work, the business can see a dramatic shift in not only productivity but also associated telecom costs.

An acceptable use policy should be created to limit any negative impact of personal use on corporate assets.

Creating an Acceptable Use Policy

Many companies have acceptable use policies for cell phones that outline when and where you can use them. They should also speak to what applications are acceptable and those that are unacceptable. As an example, a Microsoft app may be essential to work; but Netflix or Pokemon Go, are likely not. It’s important to have these distinctions outlined in order to avoid unnecessary and uncomfortable situations.  Use of either of these ‘non-essential’ applications could lead to a significant loss of productivity as well as an exponential increase in the use/cost of your data.

Your acceptable use policy should also determine what costs are the responsibility of the company, and those which would be the responsibility of the user. By documenting your policy and requiring acceptance of it by your employees, you ensure that your employees are aware of what is viewed as inappropriate use, and further that they will be held accountable for inappropriate use of the device.

Here are some things you need to consider when creating such a policy:

  • Are there different rules for Executives/Managers/Users?
  • What happens when a user exceeds their data?
  • What happens when increased data on one line has resulted in charges on another(others)?
  • Who is responsible for roaming charges?
  • How will we determine if overage is related to business/personal use?
  • Who is responsible for costs incurred during personal travel? How will these costs be monitored?
  • What will be the standard hardware in use?
  • How will old hardware be dealt with?
  • How will hardware upgrades be approved?
  • Who would be responsible for any Early Upgrade charges?
  • Will an employee be allowed to take their phone/phone number with them upon termination?
  • What happens when usage levels indicate that an employee is not work focused during work hours?

Acceptable use policies for mobile devices are critical to managing both telecom costs and employee expectations. Once it is created, it should be distributed it to employees and ask for a signature of understanding; and then placed in their employee file with Human Resources.   

This is a significant step in the drive towards cost reduction, as well as the overall health of your business.